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SIM Remote Service Centre
The TERMA SIM Remote Service Centre (SIMRSC) is located in Weiterstadt
Germany, providing
Maintenance Services to the software simulator facilities of the
European Space Agency Operations
Centre (ESOC) in Darmstadt.
Spacecraft Simulators are used at the ESOC Control Centre in Darmstadt and at the ESOC Ground
Station in Redu Belgium for pre-launch preparation and post-launch training; new simulators are
developed both on-site and off-site of the ESOC premises. The SIMRSC provides an on-site user support
Helpdesk as well as the facilities for code modification, system testing, documentation and configuration
control at the RSC premises.
In order to communicate between these sites an Internet based reporting system is used, consisting of four
closed user groups providing communication and reporting on a multi-site basis.
SIMRSC WWW Services
An important aspect of SIMRSC is to enable clients and operators to invoke
services via WWW browsers in a platform independent manner.
Services are grouped into four areas: the user area,
allowing day-to-day technical services to be invoked,
the management area,
which allows extended services
and access to privileged information, the developer area
which allows system developers to submit development information, and the maintenance area
which allows system maintainers to submit maintenance information.
The areas are protected by password. User names and passwords may
be obtained by contacting simrsc@terma.com.
Edited by simrsc@terma.com